Unlocking Growth: The Rise of B2B Digital Commerce Platforms in the Era of Customer-Centricity and Cloud Innovation

The B2C Digital Commerce Platform market research from Quadrant Knowledge Solutions comprises a thorough examination of the worldwide market with respect to potential growth areas both near and far term, as well as market and developing technological trends and future prospects. Together with a thorough market forecast analysis of the worldwide industry, the study also offers information on the overall market adoption rate. Technology vendors can utilize this research's strategic information to better understand the current market and support their growth strategies. Users can assess the capabilities, competitive advantages, and market positions of various vendors.

In-depth analyses of the competitors and vendor evaluations using the exclusive SPARK Matrix analysis are included in the research. The SPARK Matrix, which has an international influence, ranks and positions top providers of B2C digital commerce platforms. Vendors Adobe, BigCommerce, CommerceTools, Elastic Path, HCLSoftware, Infosys, Kibo, Kooomo, Oracle, Optimizely, Salesforce, Shopify, SAP, Sana Commerce, Sitecore, Spryker, and SCAYLE are all analyzed in the SPARK Matrix.

The need for B2B Digital Commerce Platforms (DCP) has increased dramatically in recent years as businesses look for proactive, frictionless, and customized client interactions and realize how important it is to improve customer happiness for growth and revenue. The emergence of cloud-based solutions, which offer customer support operations cost reductions, scalability, and flexibility, has also been advantageous to the sector. The DCP provides B2C-specific features like marketplace integration, demand forecasting and management, omnichannel campaign management system integration, in-store fulfillment, omnichannel marketing, point-of-sale (POS) integrations, support for multiple payment processors, and personalized product and content recommendations.

Table of Contents

Executive Overview

Key Research Findings

Market Overview and Technology Trends

Factors Influencing Technology Development and Market Growth

Market Adoption Trends

Competition Landscape and Analysis

Competitive Overview and Analysis

Key Competitive Factors and Technology Differentiators

SPARK Matrix™: B2C Digital Commerce Platform (DCP)

Vendor Profiles

Research Methodologies

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